下载 بخدمتكم - v3.14

请下载并共享بخدمتكم - v3.14，它是类别通讯中的特色应用之一。
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بخدمتكم - v3.14发布，بخدمتكم - v3.14是当今最好的免费和最佳手机应用程序之一。位于应用商店的通讯类别中。

بخدمتكم - v3.14的最低操作系统为Android 4.4+及更高版本。因此，如果尚未升级手机，则必须更新。

在APKDroid上，您将免费下载بخدمتكم - v3.14 APK，最新版本为3.14，发布日期为2021-10-20，文件大小为27.1 MB。根据Google Play商店的统计数据，大约有1000次下载。您可以根据需要更新在Android上单独下载或安装的应用。还可以更新您的应用。您可以使用最新功能并提高安全性和应用程序的稳定性。现在就享受它

Governmental Complaints Management Unit was established in 11/4/2010 following H.E prime minister’s instructions, which focus on the importance of having a specialized body responsible for pursuing citizens’ complaints filed against government institutions and measuring these institutions’ willingness and commitment to solve these complaints using available resources.

Complaint system is managed and sustained by a specialized unit at the Ministry of Public Sector Development, which is Government Complaint Unit. This unit reports to the Government Services Development Directorate. It receives services-related inquiries/ suggestions/ complaints and follow up on solving them through the vocal points of government entities.
Periodic technical reports are prepared and submitted to the prime minister. Afterwards, these reports are circulated on concerned entities in order to take the appropriate procedures to limit citizens’ complaints, tackle negative issues in practical way void of prognoses, and fulfill His Majesty’s vision to enhance services’ quality, listen to customers, and consider their suggestions as being partners in the sustainable public sector development process.

The government complaint system is a central portal that guarantees confidentiality, transparency and professionalism. The identity of the one who filed the complaint will be checked later via a database linked to the system.

Anyone can file a complaint/ suggestion/ inquiry or compliment by:

- COMبخدمتـ or
- contacting the National Communication Center (5008080) or
- via the MOPSD website by filling the system’s form or
- via E-GOV portal


How to Use the application:
• Register for first time and fill in the personal information as mentioned in national ID or passport and other request fields.
• Choose request type (inquiries/ suggestions/ complaints).
• Fill in all request fields and upload your attachment if needed, you can use other options like capturing a photo or a video.
• The reference code will be sent to requester to follow up.
• The focal point of the entity, which the request was filed against, log in the system to view the request and ensure it falls within their responsibility. Then, he/she coordinates with concerned technical departments to determine the timeline needed to solve the issue and notify the complainant.
• As soon the request is solved, the focal point will close it on the system then, the requester will be notified on the update.