Download Freshservice - v5.3

Download Freshservice - v5.3
Package Name com.freshservice.helpdesk
Category ,
Latest Version 5.3
Get it On Google Play
Update July 16, 2020 (4 years ago)

Lets download and share Freshservice - v5.3, one of the featured APPS in the categoryBussines.
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Released by Freshworks Inc, Freshservice - v5.3 is one of the best free and best mobile phone applications available today. Located in the Bussines category of the app store.

The minimum operating system for Freshservice - v5.3 is Android 4.4+ and up. So you have to update your phone if you haven't already.

At APKDroid, you will get Freshservice - v5.3 APK free download, with the latest version being 5.3, publication date 2020-07-15, the file size is 19.9 MB.According to statistics from the Google Play Store, there are about 1000 downloads. Apps downloaded or installed individually on Android can be updated if you wish. Update your apps as well. Grants you access to the latest features and improves the security and stability of the app. Enjoy it now !!!

Freshservice - v5.3

Freshservice is a refreshingly easy-to-use, simple-to-configure, ITIL based IT service desk management solution in the cloud. The productivity centric Freshservice mobile app has been designed keeping in mind an IT agent’s flexibility to stay connected, ‘on the go’. With an industry first module named ‘To-Dos’ it enables the agent to prioritize their day and see all the work stream in a single window. Additionally other core ITIL modules such as incident management, change management, service catalog, asset management, user management and others are all available within the app.

What’s new?

To-do list to plan your day.
Change Management to manage your changes
Task module to manage your schedule
Fully capable Incident management
Service Catalog
Approvals Management
User Management


Key features of Freshservice mobile app

1. Push notifications to stay on top of things.
2. Create or respond to tickets, assign it to agents, change its priority and due date, mark it as spam or delete it.
3. Prioritize and stay on top of tickets that matter the most with 9+ default views and unlimited custom views.
4. Insert canned responses when needed and attach files as necessary.
5. Add private notes that only other agents can see, forward tickets, or just stay in the loop as a ‘watcher’.
6. Search your list of users or the right solution in your knowledge base.
7. Get a quick overview of your help desk.
8. Your employees can access the service catalog and even place and track service requests.
9. Update all the details for assets, add new assets to the CMDB using the barcode/QR code scanner.
10. Log in easily using Active Directory SSO or SAML.

New version of Freshservice Android app is out, and we have a bunch of enhancements to share with you1. You can now 'search' for Locations when updating Assets on the go2. Asset Managers can now scan QR codes / bar codes and populate custom Asset fields with it3. And, as always, we've fixed a few other bugs and made a few other minor enhancements

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